12 VOLT HUB DELIVERY INFORMATION
Shipping made simple.
Australia-wide delivery on the gear that makes your 12 volt system work.AUSTRALIA ONLY
Where we deliver
We currently ship within Australia only. Orders are sent from our Adelaide warehouse or, for selected products, directly from an Australian supplier.
TRACKING
Kept in the loop
Your order confirmation is emailed straight after checkout. Once dispatched, we send tracking details to the email address you supplied.
FREE RENOGY DELIVERY
Supplier-direct items
Eligible Renogy products ship direct from the Australian supplier at no extra delivery charge.
BULKY & REMOTE
No surprise charges
Heavy, bulky, dangerous-goods, regional or remote orders can sometimes require additional freight. If that applies, we will contact you by email with the cost before charging anything extra.
DELIVERY ADDRESS
Make it easy to receive
For larger or valuable orders, we recommend a business address or another location attended during business hours. PO Boxes and Parcel Lockers are suitable where the chosen carrier can accept them.
IF SOMETHING ARRIVES DAMAGED
We’ll sort it out
Please email sales@12volthub.com.au as soon as possible with your order number and clear photos of the packaging and product.
INVOICES
Your order paperwork
Your order confirmation is emailed at checkout. A tax invoice can be supplied with your order documentation.